1. Cookie Policy Overview
This Cookie Policy sets out how we use cookies and similar technologies to support the operation, security, and performance of our Website, and to help deliver a seamless, premium dining and poker lounge experience tailored for guests in Australia. It should be read together with our Privacy Policy, which explains how we handle your personal information more broadly.
By using our Website, including browsing our menu, poker nights, events, lounge information, reservations, or contacting us via our online forms, cookies and similar technologies may be placed on your device as described in this policy.
2. What Are Cookies?
Cookies are small text files that are downloaded to your device (such as your computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners.
Cookies can be:
- First-party cookies — set directly by us on our Website.
- Third-party cookies — set by partners or service providers, for example for analytics or advertising.
Cookies may also be:
- Session cookies — temporary cookies that expire when you close your browser.
- Persistent cookies — cookies that remain on your device for a set period or until you delete them.
Alongside cookies, we may use similar technologies such as pixels, tags, local storage, and scripts, which operate in a comparable way and help us understand how you interact with the Website.
3. Types of Cookies We Use
We group the cookies and similar technologies we use on our Website into the following categories:
3.1 Strictly Necessary Cookies
These cookies are essential for the Website to function properly. Without them, core features such as page navigation, secure areas, basic security, and reservation or contact forms would not work correctly.
Because these cookies are strictly necessary for the operation of the Website, they cannot be switched off in our systems, although you may still block them in your browser (which may affect how the Website works).
3.2 Performance and Analytics Cookies
These cookies help us understand how visitors use our Website, including which pages are most popular, how guests move around the site, and any issues they might encounter. This information is aggregated and anonymous, and is used to improve site performance, load times, and the overall experience.
For example, performance cookies can help us ensure that guests can smoothly browse our menu, poker nights, events, and lounge details without unnecessary delays.
3.3 Functionality Cookies
Functionality cookies allow the Website to remember choices you make, such as your preferred language (Australian English), region, or previous interactions with our reservations or contact forms. They help create a more personalised and convenient experience when you return to the Website.
3.4 Targeting and Marketing Cookies
These cookies may be set through our Website by us or by our marketing partners. They are used to build a profile of your interests so we can show you relevant promotions or information, such as special dining events, exclusive poker nights, or lounge experiences that may be of interest to you.
They do not store directly identifiable personal information, but they rely on uniquely identifying your browser or device. If you disable these cookies, you may still see advertisements, but they are likely to be less relevant to your interests.
4. Purpose of Cookie Usage
We use cookies and similar technologies on the Website for the following purposes:
- Website operation — to enable you to navigate between pages, access secure areas, submit reservations, and use our contact forms reliably.
- Security — to help us detect and prevent fraudulent or unauthorised activity, and to maintain the integrity of our systems.
- Analytics and performance — to measure how guests discover and use the Website, improve page load times, and ensure a smooth experience when exploring our menu, poker, events, and lounge content.
- Preference saving — to remember your settings, such as cookie consent preferences, language, and previously entered details where appropriate.
- Marketing and promotions — to deliver and measure the effectiveness of promotions, campaigns, or communications about our dining experiences and poker nights, including remarketing activities where applicable.
5. How We Use Third-Party Cookies
We may work with carefully selected third-party partners who set cookies on our Website to provide analytics, marketing, and other services that support our operations. These third parties may collect information about your use of the Website over time and across different sites and services.
Examples of third-party use may include:
- Analytics providers that help us understand how visitors use the Website and which pages are most engaging.
- Advertising networks or social media platforms that may use information about your visit to deliver tailored offers or to measure the effectiveness of campaigns related to our restaurant and poker lounge experiences.
Where third-party cookies or similar technologies are used, your information is processed in accordance with the relevant third party's privacy and cookie policies. We encourage you to review those policies to understand how your information may be used.
6. Managing Your Cookie Preferences
You have control over how cookies are used on your device. There are two primary ways to manage your preferences:
-
Using our cookie consent tool
When you first visit our Website, you may see a cookie banner or preference centre that allows you to accept or manage non-essential cookies (such as performance or marketing cookies). You can use this tool to customise your settings at any time, where available. -
Using your browser settings
Most web browsers allow you to control cookies through their settings, including blocking or deleting cookies. The method for doing this varies by browser. You can usually find instructions in your browser's help or support section.
Please note that if you block or delete certain cookies, some features of the Website may not function as intended, and your experience of our online menu, poker, events, lounge, or reservations pages may be affected.
7. Your Consent
When you visit our Website for the first time, we may request your consent to use non-essential cookies (such as analytics and marketing cookies). You can provide your consent by interacting with the cookie banner or preference centre, or by continuing to use the Website after being presented with clear information about our cookie practices.
By continuing to browse our Website after you have been notified about our use of cookies, you acknowledge that you have read and understood this Cookie Policy and consent to our use of cookies as described, unless you have adjusted your settings to disable them.
We will only use certain categories of cookies (such as targeting or marketing cookies) where you have given us explicit permission, where required by applicable laws.
8. How to Withdraw Consent
You can withdraw or modify your cookie consent at any time using the following methods:
- Cookie consent tool — If our Website provides a cookie settings or preference link (for example, in the footer or within the cookie banner), you can revisit this tool to update your choices.
- Browser controls — You can change your browser settings to block or delete cookies that have already been set. This may remove or reset your previous consent choices.
- Device-level settings — Some devices and operating systems allow you to manage tracking or advertising preferences at device level.
Withdrawing consent will not affect the lawfulness of processing based on your consent before it was withdrawn, but it may impact your experience on the Website.
9. Retention Periods for Cookies
Cookies remain on your device for different periods of time, depending on whether they are session cookies or persistent cookies:
- Session cookies — These are deleted when you close your browser.
- Persistent cookies — These remain on your device for a defined period or until you delete them manually. Retention periods may vary (for example, from a few minutes to several months) depending on the purpose of the cookie and the settings applied by us or our third-party partners.
We aim to ensure that cookies are not kept for longer than necessary for the purposes explained in this Cookie Policy. Where possible, we also use privacy-friendly settings, such as shorter retention periods for analytics data, aggregation, or pseudonymisation to reduce impacts on your privacy.
10. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate our premium restaurant and poker lounge Website. When we make material changes, we will take reasonable steps to notify you, such as updating the "Last updated" date at the top of this page and, where appropriate, displaying a notice on the Website or revisiting the cookie banner.
We encourage you to review this Cookie Policy regularly so that you stay informed about how we use cookies and similar technologies.
11. Contact Us About Cookies
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and similar technologies, please contact our team. We are happy to assist you in understanding how your information is used in connection with your online experience of WATCH SERVICE ATELIER.
You can reach us via the details provided on our Contact Us page. When you contact us, please let us know that your enquiry relates to the Cookie Policy so we can direct it appropriately.